In a striking move toward position Ghana as the objective of decision for business process outsourcing (BPO) in Africa, German Collaboration, Ghana Speculation Advancement Center (GIPC), and accomplices on Tuesday, November 13, formally sent off the 'Business Outsourcing Service Association of Ghana (BOSAG).
The send off of BOSAG assumes a huge part in Ghana's work to take advantage of the worldwide BPO and IT reevaluating (ITO) market, esteemed at around $1.01 trillion yearly with an all out labor force of near 43 million individuals across the globe (GBS World, 2023).
With Africa blossoming as the area of decision for BPO and ITO services for global organisations, Ghana, with its addressable ability pool of north of 420,000 B2 English speakers, stable web, land system, and solid power supply, among others, has an upper hand to turning into a head re-appropriating objective in Africa.
Talking at the send off occasion named the 'GBS Partnership Forum,' Mr. John Duti, for the benefit of the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH, featured that the BPO area can possibly open Ghana's monetary change.
"We know about how the Philippines, when vigorously subject to horticulture, has situated itself into a worldwide BPO force to be reckoned with, utilizing over 1.3 million individuals all the while and producing roughly $30 billion yearly. In Africa, Egypt and South Africa have started to lead the pack and are making position for their childhood. Ghana is similarly in the situation to do likewise with the consideration now on Africa," said Mr. Duti, Group Pioneer, Contribute for Occupations at GIZ.
The GBS Partnership Forum likewise featured the authority handover of a 12-page report named, "The GBS Activity Plan" to the Public authority of Ghana through GIPC.
The activity plan, framing how Ghana can use the capability of the area to drive work creation and monetary development, was assembled by industry partners and worked with by the German Participation.
In his comments, Mr. Yofi Award, Chief of GIPC, showed that the send off of BOSAG and the disclosing of the GBS Activity Plan line up with the public authority's vision to develop the advanced area and bridle its capability to make occupations, cultivate development, and support monetary turn of events.
Mr Award additionally added that "The GIPC, as a team with key partners like BOSAG and the German Participation, is focused on utilizing Ghana's upper hands to draw in worldwide organizations and position Ghana as the favored objective for re-appropriating administrations in Africa. We will work determinedly to carry out the proposals illustrated in the activity plan and make a flourishing BPO environment in Ghana."
On his part, Mr. Kojo Afedzi Hayford, Board Administrator of BOSAG, called entertainers in the BPO biological system, both specialist co-ops, key public area players, and improvement organizations, to join the affiliation with the goal that it turns into the definitive voice for the business.
Mr. Hayford focused on that "BOSAG won't just propel the interests of part organizations through exchange help and feature Ghana to worldwide clients as a dependable rethinking objective however, above all, be areas of strength for a that will cooperate with the public authority to establish a strong climate and ripe ground to speed up the development of the BPO and ITO industry in Ghana."
The Global Business Service (GBS) Organization Gathering was coordinated by the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH inside the structure of Contribute for Occupations, the brand of the Exceptional Drive "Nice Work for a Simply Progress" of the German Government Service for Financial Collaboration and Improvement (BMZ).
The Forum closed down with a valuable chance to organize, fabricate significant associations, and cultivate conversations on potential coordinated efforts among partners to propel Ghana's BPO and ITO areas.